Phishing

Fraudulent Emails and SMS Messages (Phishing Campaigns)

Cybercriminals send deceptive emails and SMS messages posing as the recipient’s bank. These messages typically claim that there has been “suspicious activity” on the recipient’s account or card, or that the account or card has been “blocked or deactivated.”
They include a link and urge the recipient to click it immediately and follow the instructions to resolve the alleged issue.
However, the link leads to a fake website that closely mimics the official site of the recipient’s bank. Unaware of the deception, recipients may enter their e-Banking credentials, credit card information, or even approve unauthorized transactions.

How to Avoid the Scam:

• Be extremely cautious with messages that claim there are problems with your accounts, cards, or e-banking access and delete them accordingly.
• If you suspect an issue, access your e-banking account directly by typing the bank’s official URL—never click on links in unsolicited messages, or contact directly the Bank.
• Check whether the message is personalized or contains errors. Phishing messages are usually generic, lack your name or account details, and often include spelling or grammatical mistakes—clear signs of a scam.
• Always review the content of messages (SMS, Viber, etc.) and any notifications on your mobile phone carefully before authorizing transactions.